Frequently Asked Questions
Frequently Asked Questions About Debt Collection
Making a payment with Gurstel Law Firm P.C. is simple. We offer three convenient ways for consumers to make payments– 1. Online through our secure payment portal; 2. Over the phone with representative assistance; or 3. Through the mail. To access our secure payment portal, click the PAY NOW button below. To make a payment over the phone, please call us Toll Free at (877) 344-4002. You are welcome to call 711 prior to contacting the firm’s telephone number if you would like to utilize the TTY relay service. We are open Monday through Friday from 8:00 AM- 7:00 PM Central Time. If you choose to mail your payment, please include your account number and do not mail cash. Mail your payment to:
Gurstel Law Firm, P.C.
6681 Country Club Drive,
Golden Valley, MN 55427
Gurstel Law Firm P.C. will work with you in an attempt to find an amicable resolution. If you would like to propose a resolution, we encourage you to call our office to discuss your options. Please be aware that when you call our office, our team will have to verify your identity before discussing account details. In order to make this process easier, we encourage you to have your account number ready and call us during our normal business hours of Monday through Friday from 8:00 AM- 7:00 PM Central Time. You can call us Toll Free at (877) 344-4002. You are welcome to call 711 prior to contacting the firm’s telephone number if you would like to utilize the TTY relay service.
If you receive a call from Gurstel Law Firm P.C. it is because we are attempting to contact you regarding an account in your name that is past due. Our contact efforts comply with federal and state law that pertain to the collection of consumer debt. We are limited in the amount of information we can leave on voicemail, thus, we encourage you to call us back to get more information about your account and discuss options for resolving your account.
Our headquarters is located at 6681 Country Club Drive, Golden Valley, MN 55427, with additional offices in Arizona, California, Iowa, Minnesota, Nebraska, Nevada, Utah, Wisconsin, and Wyoming If you would like to mail a payment to Gurstel Law Firm P.C., please be sure to include your account number and refrain from mailing cash.
Gurstel Law Firm P.C. is open Monday through Friday from 8:00 AM- 7:00 PM Central Time. Our representatives are highly trained and can help you with your account by answering your questions and discussing options for resolving your account. Please call us Toll Free at (877) 344-4002. You are welcome to call 711 prior to contacting the firm’s telephone number if you would like to utilize the TTY relay service. You can also email us anytime at [email protected].
Gurstel Law Firm P.C. can garnish your wages as part of the process of enforcing a judgment, which is the end-result of a debt collection lawsuit in court. If you have questions about wage garnishment and options regarding your account, please call our office Toll Free at (877) 344-4002. You are welcome to call 711 prior to contacting the firm’s telephone number if you would like to utilize the TTY relay service. We are available to help you Monday through Friday from 8:00 AM- 7:00 PM Central Time.
Gurstel Law Firm P.C. is part of a family of companies that has a Certified Receivables Business (CRB) by Receivables Management Association International (RMAI). We comply with uniform and rigorous industry standards of best practices. We proudly adhere to association standards and core principles including account documentation, consumer complaint and dispute resolution, statute of limitation compliance, vendor management, as well as other relevant operational procedures.
